eNPS or Employee Net Promoter Score

An organization’s employee satisfaction and loyalty are measured by the Employee Net Promoter Score, often known as eNPS or employee NPS.  In essence, it aids in examining how workers feel about their jobs.  Employees that are extremely content and pleased are referred to as promoters in this context they will tell others that their company is a great place to work.

The purpose of the NPS score system is to determine the likelihood that employees will refer a company to others.  The Net Promoter Score, a statistic used to gauge client loyalty, is the foundation of the eNPS idea. Fred Reichheld and Bain & Company developed it to gauge customer satisfaction and feedback.

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