An organization uses the Employee Net Promoter Score, also known as eNPS or employee NPS, to gauge how satisfied and loyal its employees are. Analyzing how people feel about their jobs is essentially helpful. Here, “promoters” refers to the extremely contented and happy workers who will tell others that their company is a great place to work.
Employees’ propensity to suggest a company to others is determined by the NPS rating system. Bain & Company and Fred Reichheld developed the eNPS concept, which is based on the Net Promoter Score, a metric used to gauge customer loyalty and gauge consumer experience and feedback.
