Definition
A Quality Audit is a systematic review of project processes, deliverables, and documentation to ensure they meet industry standards, regulatory requirements, and internal quality benchmarks.
Types of Quality Audits
Internal Audit – Conducted by the company’s quality team. External Audit – Performed by an independent third party. Process Audit – Focuses on improving workflows and compliance.
Key Benefits
Identifies process gaps and potential improvements. Ensures compliance with quality standards like ISO 9001. Enhances customer satisfaction by delivering high-quality products/services.
Example in Action
A software development company undergoes a quality audit to ensure that its products meet industry standards before release. The audit finds that testing protocols are insufficient, leading to a new process where every update undergoes rigorous quality assurance checks before deployment.
