In order to ensure that a company runs smoothly, an office administrator is essential. They are the unsung heroes who maintain the smooth operation of the office. The office administrator plays a crucial role in any business, handling everything from administrative duties to giving employees the support they need.
This Office Administrator job description template is perfect for putting on company career pages or online job boards because it is easy to customize.
About the role
We are seeking an office administrator who will be essential to the organization’s efficient operation. They will be working alongside us to fulfill our goal of maintaining our dedication to providing exceptional customer service. The perfect office administrator should be prepared to offer exceptional administrative support in a progressive company, using their abilities to influence the industry.
Job brief
As an office administrator, you will support the company’s daily operations so that workers can give their best effort. You will be in charge of office duties like answering mail, keeping track of documents, facilitating team communication, and many more. The best candidates will be those who can multitask well and thrive in a collaborative environment. The main strengths of an office administrator are efficiency in communication and organization.
Office admin roles and responsibilities
- Serve as the initial point of contact for visitors and outside vendors, guiding them to the proper offices.
- Answer calls and emails within the allotted time, or forward them to the appropriate person if needed.
- Professionally respond to all inquiries in accordance with Standard Operating Procedures (SOP).
- Keep track of all calls and visitors, and observe the proper security protocols.
- Oversee office employees and keep office systems up to date to coordinate office operations.
- Oversee the C and E suite’s whole travel needs.
- Organize office procedures and activities, including helping with payroll, expense reporting, communications, and HR-related duties.
- Organize maintenance and repairs for the office.
- Help the finance department with budget preparation, bookkeeping, and other duties.
- Make sure financial goals are reached and take corrective action.
- Organize office materials on every floor.
- Help coworkers when needed and carry out essential tasks when called upon.
Requirements
- a bachelor’s degree in office administration or a similar subject, or a high school diploma.
- two to three years of experience working as an administrative assistant, office administrator, or in a similar position.
- Excellent communication, multitasking, and organizing abilities.
- practical knowledge of fundamental accounting concepts and management procedures.
- proficiency with QuickBooks, ERP, Microsoft Office, and other programs.
- focused on customer service.
